Privacy Policy and Terms & Conditions:

Hannah B. Wellness, LLC

1. WHAT WE DO 

Hannah B. Wellness, LLC provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis, and biochemical testing, we aim to better understand the underlying causes of your health issues which we will seek to address through personalized dietary therapy, nutraceutical prescription (supplements) and lifestyle advice. We also provide group workshops, seminars and corporate wellness events.

Website Disclaimer: 

No Nutritionist/Patient Relationship: Hannah Bethman, M.S. Human Nutrition 7 CNS candidate, and Hannah B. Wellness, LLC, provide users with online access to learn about our services. The notification of these services does not create a nutritionist/patient relationship. HBW provides users with online information, but nothing on this site provides medical advice or any form of diagnosis or treatment of any kind to web users. All information provided on HBW or in connection with the website are offered for general informational purposes and in support of healthy lifestyles and are not medical advice

Use of information: Neither Hannah Bethman, Hannah B. Wellness, nor its principals, or any individual associated with HBW are responsible for the misuse of the information provided or of the content of any sites accessed through links on this website. Reliance on any information provided by HBW or its staff is solely at your own risk. This website and any of the links it contains are solely for educational, informational and service and product description purposes only. No information posted or provided on this site is intended to provide any medical or other health care service. Patients can only receive nutritional care based upon face-to-face or appropriately scheduled and limited on-line visits with Ms. Bethman. You should not disregard professional medical advice or delay in seeking it because of information through this website. Always seek the face-to-face advice of a physician or other qualified health professional before making any change in treatment, beginning dietary supplements or discontinuing any medications. The purpose of this site or initial contacts that result are intended solely to advise about potential services and are not medical or other health consultations.

State Practice Notification: Hannah Bethman, under the supervision of Rebecca Snow, CNS, LDN, RDH (AHG), RSN, and The Nutrition Herbal Collective (TNHC) is able to provide the full-range of services in the state of Florida. While health coaching or other limited consultations may be available using internet or telephone communication in other states, the scope of available services is reduced depending upon the allowances of your state as can be reasonably determined in good faith. For a general assessment of services that might be available in your state please refer to http://nutritionadvocacy.org/laws-state. No guarantee is made that any services will be available outside of Florida.

Supplement Sale Notice: No statement made on the site has been evaluated by the Food and Drug Administration nor are any intended to make any claim that these products prevent, mitigate or cure disease.

Emergencies: If you are experiencing a medical emergency, dial 911 or visit your closest Emergency Room. Do not use this website for emergency situations.

No Warranties: This Internet web site and all of the content contained on, downloaded, or accessed from this Internet web site and its entire domain are provided AS IS for informational purposes only without any guarantees or warranties of any kind whatsoever. Hannah Bethman and HBW make no representations or warranties of any kind with respect to this site or its contents. HBW to the fullest extent permitted by law, disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose. We make no warranty that our services will meet your requirements, nor do we make any warranty as to the results that may be obtained from the use of our services. No advice or information, whether oral or written, obtained from you or from us shall create any warranty not expressly made herein.

Blog: The blog section represents Ms. Bethman’s effort to provide educational material, though this reflects her own judgment; this is not a peer-reviewed journal, a sponsored publication, or the product of gatekeeping and editing. As with the rest of this website, users should not rely upon any information presented in the blog without using common sense and the assistance of your licensed health care practitioners.

Limitation of Liability: Neither Hannah Bethman, M.S. Human Nutrition, or any individual or practitioner associated with HBW or other practitioners is liable for any damages resulting from the use of the information on this site. As a visitor to this Internet web site, you acknowledge and agree that any reliance on or use by you of any information available on this Internet web site shall be entirely at your own risk. In no event shall the owner or operator be liable for any direct, indirect, consequential or exemplary damages arising from the use or the performance of this Internet web site, even if the owner or operator has been advised of the possibility of such damages. While every attempt has been made to verify the information on this website, neither the owners, distributors, agents, publishers or their affiliates assume any responsibility or liability for any error, inaccuracies, omissions in the same, or related to results from use of these materials. No party is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, this website.

To the extent permitted under applicable law, in no event will HBW or its officers, employees, directors, affiliates, partners, agents, advisors, or licensors be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of revenues, profits, use, data, or other intangible losses (even if such parties were advised of, knew of, or should have known of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy), arising out of or related to your use of the site or HBW content, regardless of whether such damages are based on contract, tort, warranty, statute, or otherwise. If you are dissatisfied with any portion of the site, your sole and exclusive remedy is to discontinue use of the site. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability shall be the minimum permitted under such applicable law.

2. HOW WE OBTAIN YOUR PERSONAL DATA 

Information provided by you

You provide us with personal data in the following ways: 

  • By completing a nutritional therapy questionnaire through an electronic health record platform

  • By signing a terms of engagement form

  • During a nutritional therapy consultation

  • Through email, over the telephone or by post 

  • By taking credit card and online payment This may include the following information: basic details such as name, address, contact details and next of kin.

  • Details of contact we have had with you such as referrals and appointment requests.

  • Health information, including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes and health improvement plans.

  • GP contact information

  • Bank details 

We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest. 

Following completion of your healthcare, we retain your personal data for the period defined by our professional association, American Nutrition Association (ANA). This enables us to process any complaint you may make. In this case the legal basis of our holding your personal data is for contract administration. 

Information we get from other sources:

We may obtain sensitive medical information in the form of test results from biochemical testing companies. We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest. We may obtain sensitive information from other healthcare providers. The provision of this information is subject to you giving us your express consent. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.

3. HOW WE USE YOUR PERSONAL DATA

We act as a data controller for use of your personal data to provide direct healthcare. We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. We act as a data controller and processor in regard to the processing of credit card and online payments.

We undertake at all times to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the Florida Information Protection Act (FIPA), Digital Bill of Rights (FLDBOR), and Health Insurance Portability and Accountability Act (HIPAA) concerning data and health information protection. We will also take reasonable security measures to protect your personal data storage. We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, or to prevent a serious crime. Also where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters, but this would be subject to you giving us your express consent. 

4. DO YOU SHARE MY INFORMATION WITH OTHER ORGANIZATIONS?

We will keep information about you confidential. We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties: 

  • Our professional association, American Nutrition Association (ANA) for the processing of a complaint made by you.

  • Any contractors and advisors (e.g. The Nutrition Herbal Collective (TNHC)) that provide a service to us or act as our agents on the understanding that they keep the information confidential.

  • Anyone to whom we may transfer our rights and duties under any agreement we have with you.

  • Any legal or crime prevention agencies and/or to satisfy any regulatory request (eg, ANA if we have a duty to do so or if the law allows us to do so).

We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. We will not include any sensitive information.

We will seek your express consent before sharing your information with your GP or other healthcare providers. However if we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.

We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazine, or online professional sites. We will seek your express explicit consent before processing your data in this way.

5. WHAT ARE YOUR RIGHTS?

Every individual has the right to see, amend, delete or have a copy, of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.

If you would like to access your data you must make a subject access request in writing to hannah@hannahbwellness.com. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:

  • Sources from which we acquired the information 

  • The purposes of processing the information

  • Persons or entities with whom we are sharing the information

You have the right, subject to exemptions, to ask to: 

  • Have your information deleted 

  • Have your information corrected or updated where it is no longer accurate

  • Ask us to stop processing information about you where we are not required to do so by law or in accordance with the ANA, HIPAA, FIPA, or FLDBOR. 

  • Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine readable format and have the right to transmit that data to another controller, without hindrance from us.

  • Object at any time to the processing of personal data concerning you.

We do not carry out any automated processing, which may lead to automated decision based on your personal data. If you would like to invoke any of the above rights then please write to the Data Controller at hannah@hannahbwellness.com. 

6. WHAT SAFEGUARDS ARE IN PLACE TO ENSURE DATA THAT IDENTIFIES ME IS SECURE?

We only use information that may identify you in accordance with HIPAA, FIPA, and FLDBOR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.

Any identifiable information about you that has been given in confidence will be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.

We also ensure the information we hold is kept in secure locations, restrict access to information to authorized personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorized users cannot see or make sense of it). We ensure that external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

7. HOW LONG DO YOU HOLD CONFIDENTIAL INFORMATION FOR?

All records held by Hannah B. Wellness, LLC will be kept for the duration specified by guidance from our professional association ANT. 

8. WEBSITE TECHNICAL DETAILS:

Forms:

We do use electronic forms on our website making use of an available ‘forms module’ which has a number of built-in features to help ensure privacy. We also aim to use secure forms where appropriate.

COOKIES:

Cookies are small. We do not make use of cookies to collect any private or personally identifiable information. The technical platform of this website uses cookies solely to aid the proper technical functioning of the website. The cookies used contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.

Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. Note also our statement on analytics software below – as analytics software also uses cookies to function.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

9. ANALYTICS

Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.

10. COMPLAINTS

If you have a complaint regarding the use of your personal data then please contact us by emailing us at hannah@hannahbwellness.com and we will do our best to help you.